Getting Started

I am new to NESCAFÉ® Dolce Gusto®, how do I register?
Click on Register Today in the top menu. Scroll down to ‘I’m a new customer’ and click on ‘Register now’ to complete your details.
If you would like further advice on how to register please call our customer service team at:UAE: 800348786
KSA: 8008971971 / +97143634100
Jordan: +96265902997
Lebanon: +9614548593
Qatar: +97444587615
Kuwait: +96522286847
Other Countries: +97143634100
I have not received the confirmation email to complete my registration.
Please check in your junk mail folder. If you cannot find the email, you can request a new confirmation email. Just login at the top right hand side of the screen using your username and password. You will then be prompted to enter your email address and a confirmation email will automatically be sent. Once you have clicked on the link from the email your account will be fully activated.
Is your website secure?
The NESCAFÉ® Dolce Gusto® website adheres to best practice security measures.
I am already registered but have forgotten my username and/or password.
Please remember that your username and password are case sensitive. To reset your password: click "forgot your password?" in the bottom left hand corner and enter your username and email address. An email will be sent to you with a new password. Once you have logged in again, you can change this to something more memorable. To receive a username reminder: click "forgot your username" and enter your email address, first name and surname. An email will be sent reminding you of your username. If you have forgotten both of these, you will need to obtain the username following the step outlined above, before you can reset your password.
I am having problems viewing the entire website.
A: In order to use this site, you must have "cookies" enabled on your computer. To do this, go to "Tools" on your Internet browser, and then select "Internet Options". From there you will need to adjust your security or privacy settings to allow all cookies. This website WILL NOT work properly unless you do this. For Apple Macs please consult your relevant technical help team.
How do I check my account information?
Point your mouse at the "My Account" button which is above the main menu. Enter your Email Address and password into the form provided and click Go. You will then be shown all of the details we have for your account.